How We Use Information
Information that you supply to us while shopping (email address, telephone number, address, etc.) is used to assist us with shipping orders to you. When necessary, we will use this information to contact you regarding your order.
Financial information collected on the site (credit card numbers, credit card expiration dates, billing address, etc.) is used solely for billing purposes.
Should you sign up for our email list, you will receive information from us about special sales, exclusive offers and new merchandise.
Your email address will not be shared with any other companies except for Crate and Barrel, which is our partner. (See Our Story.)
On occasion, we share mailing addresses with select companies that we think you might find interesting. If you would like us to refrain from this practice, just send us an email with the words "DO NOT SHARE" in the subject line. Include your name and address in the body of the email.
Click here to unsubscribe from our email list. If you'd like to stop receiving our printed catalogs, email us with the phrase "KNOCK OFF THE CATALOGS" in the subject line of your email. Include your name and address in the body of the email along with your customer number, if you have one.
Tracking an Order
You can track the delivery of items ordered online or through our catalog once they have been shipped by entering your order number and billing ZIP code. Click here to track your order.
Click here to view all of your past web orders. (Previous catalog orders will not appear on the site.)
Too many passwords, not enough brain? Click here and we'll email you your password.
Duplicate Duplicate Catalogs Catalogs
Email us with the words "DUPLICATE DUPLICATE CATALOGS" in the subject line of your email. Include your name and address in the body of the email along with your customer number, if you have one.
Update Your Account
New address? Changed your credit card? Bored with your password? Update your account.
Rest assured, shopping with The Land of Nod is a safe experience. We use a secure server (SSL) to encrypt all of your personal information. Behind the scenes we take strong measures to ensure that your information is handled with the utmost confidentiality and care.