Privacy Policy
Thanks a million for shopping at landofnod.com. It's no secret that we take your privacy seriously. Rest assured we've done our best to ensure the security and confidentiality of your transactions and communications with us.
Getting to Know You
When you make a purchase on landofnod.com, place an order through our call center, purchase at one of our store locations, create a registry, enter a sweepstakes, provide a product review or answer one of our surveys you may choose to give us basic information such as name, mailing address, email address, zip code, phone number and credit card number. If you shop with us on our website, we may collect more information such as your internet service provider's address, the name of the web page directing you and your clicks and activity on our site. We also take note of the purchases you have made in the past in order to better understand your unique customer preferences.
Why We Collect Your Information
All of this information is used to provide you with the highest caliber of customer service and to make your shopping experience at The Land of Nod the best it can possibly be. We may send you an email to notify you of your order confirmation or a change to your order status. We also communicate new additions to our product assortment and special savings via our emails and catalog mailings. Because of our commitment to safety, we may need to contact you via phone or your postal address to inform you of any potential product safety issues that may arise. In addition, our merchants use purchase information and online product reviews to help them continue to seek out products and designs that you may find relevant and unique.
How The Land of Nod Contacts You
If you make a purchase, create a registry, request a catalog or sign up for our email list we will notify you of new product introductions and sales through our catalog mailings and our emails. If you prefer to not receive materials from The Land of Nod, you may opt out at any time. To opt out of emails, you may unsubscribe directly from the email that was sent to you. For email and/or catalog mailings you may also call our customer service department at 800.933.9904 or email them at customerservice@landofnod.com. If you prefer to receive less frequent catalog mailings from The Land of Nod, please call us at 800.933.9904 and indicate if you would like to receive one, two or four catalogs per year. Please note that it could take up to eight weeks for your no mail request to be processed. When contacting us, please be sure to include your full name, mailing address, source code and customer code on the back of your catalog.
Information Sharing
Information sharing can provide a valuable type of consumer networking. When you make a purchase with us, your name and mailing address is shared with other select catalogs or companies whose products and services you may find useful. By helping to make these connections, we hope to introduce you to new products that are compatible with your interests and needs. Rest assured that your email address and confidential credit card information are never shared with any other company or third party.
We appreciate and respect that not all customers would like to benefit from the sharing of information with other companies. If you do not want The Land of Nod to share your customer name and mailing address, please immediately contact us at 800.933.9904 or at customerservice@landofnod.com and we will remove your name from lists we share with other companies. Please note that it could take up to eight weeks for this request to be processed. When contacting us, please be sure to include your full name, mailing address, source code and customer code on the back of your catalog.
If we have reason to believe that it is necessary to identify, contact or bring legal action against persons or entities that may be causing harm to you or The Land of Nod, we may disclose your personal information. Again, this is an unlikely event and we will only release information if the law requires it.
Protecting Children's Privacy
The Land of Nod adheres to a strict privacy code regarding children and does not knowingly accept personal information from any child. If it is brought to our attention that a subscriber is under age, we will immediately remove all personal and identifiable information from our records in compliance with the Children's Online Privacy Protection Act of 1998. In addition, we will not disclose this information to any other companies. To prevent a child's name from being added to our database, we suggest that you refrain from listing your child's name as the purchaser or recipient on an order.
Secure Shopping
We take all reasonable steps to protect our customers' personal information against loss, misuse and alteration. We use encryption technology whenever receiving and transferring your personal information on our site.
ABOUT SSL CERTIFICATES |
When you make a purchase online, either a solid key or a locked padlock icon will appear in the lower right of your browser window. This icon indicates that your transaction session is secured through Secure Sockets Layer (SSL). If you're still concerned about ordering electronically, you can place your order by phone 24 hours a day, 7 days a week at 800.933.9904.
Additional Online Information
We currently contract with several online partners to help manage and optimize our Internet business and communications.
We use a third party to send emails that you have agreed to receive. Web cookies are used in those email messages and at our website to help us measure the effectiveness of those emails. You can opt out of this email cookie at any time by unsubscribing from The Land of Nod email mailing list.
We also contract with a web analytics provider to help us assess visitation to our website. To do this, we place small pixel tags and cookies on our site. While these do allow us to track your visits, the data retrieved cannot be used for any reason without our authorization. You can opt out of this website analysis tool by clicking here.
We contract with a third-party service provider to place our advertising messages on this and other websites. This provider may collect anonymous information about your visits to our website, and your interaction with our products and services. They may also use information about your visits to this and other websites to target advertisements for goods and services. This anonymous information is collected through the use of a pixel tag, which is industry standard technology used by most major websites. No personally identifiable information is collected or used in this process. They do not know the name, phone number, postal address, email address or any other personal information about the user. For more information about this practice, including privacy and confidentiality, please click here.
You can also read more about online marketing practices and the technologies that support them by visiting the Network Advertising Initiative's website, or by clicking here.
Mmmm, Cookies
"Cookies" are small amounts of data that are stored on your computer. They find their way to your browser via a Web server. They sound friendly and helpful because they are. They flag information about your activity on our website. This information helps us improve our site and make it friendlier and easier to use. We never use cookies to save passwords, credit card numbers or other highly confidential information.
Questions, Anyone?
If you have any questions regarding our Privacy Policy, we will do our best to answer them. Here's how to contact us.
Phone:
Customer Service Department
800.933.9904
Our customer service staff is available weekdays 7 a.m. to 9 p.m. and Saturdays and Sundays 7 a.m. to 7 p.m. (CST)
Email:
Address:
The Land of Nod
Customer Service Department
2177 Shermer Road
Northbrook, IL 60062
