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RETURN POLICY AND SHIPPING
The Land of Nod Guarantee
At The Land of Nod, we promise our items will be as impressive in person as
they appear in the catalog or on our website. If for any reason you¹re
unsatisfied, however, just return your items within 30 days for a full
merchandise refund. Shipping charges are non-refundable. Once furniture orders
have left our warehouse, customers are responsible for all shipping charges.
Personalized items are not returnable. After 30 days, we¹ll replace or refund
your purchase against defects. Prices are subject to change. Questions? Call
800.933.9904.
Return Policy
We understand that for whatever reason, sometimes things don’t work out.
Fortunately, “1, 2, 3 No Changies” is not our return policy. We’re more than
happy to replace your item, exchange it for another one, or refund your
purchase within 30 days of purchase. Just follow the steps on the back of our
packing list.
Standard & Rush Delivery
If you select “standard” shipping for your order, accessories and Lickety Split
items are shipped via standard delivery and arrive in 5-7 business days.
Shipping charges are based on the total value of merchandise (see “Standard
Shipping Schedule” below). "Express" delivery orders will be processed the next
business day after receiving your order and should be received in 2 or 3
working days. "Next Day Air" orders placed by noon CST will be delivered by the
end of the following business day. This service is available to most
destinations. Out of stock items and furniture items should arrive in the
estimated time frame listed on the item page. (There is no “Express” or “Next
Day Air” delivery option for furniture.)
The following chart lists shipping charges for orders consisting of
non-furniture. Charges are calculated per shipping address. Non-furniture
shipments to Alaska and Hawaii require air delivery and will be calculated at
"Express" shipping rates.
Standard
Shipping Schedule
(per address, continental USA) |
| Order Totaling |
Include |
| Up to $15 |
$4.95 |
| $15.01 to $25 |
$5.95 |
| $25.01 to $45 |
$8.95 |
| $45.01 to $65 |
$10.95 |
| $65.01 to $95 |
$13.95 |
| $95.01 to $125 |
$16.95 |
| $125.01 to $150 |
$18.95 |
| $150.01 to $225 |
$21.95 |
| $225.01 & above |
10% |
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Please
note: All shipping charges are per address. These costs include
order processing, item selection, packaging, and transportation of
items.
The Standard Shipping Schedule applies to all orders with the following
exceptions:
Some items will have a surcharge added to the standard shipping charges since
these items are larger and more expensive to ship.
* Express starting at $12.95
* Next Day Air starting at $24.95
We review delivery options for each and every order to find the quickest, most
cost-effective solution. Delivery methods on certain items may be upgraded in
Checkout if consolidating items in your order will provide better shipping
rates and delivery times.
Local Delivery
Local Furniture
Delivery Flat Rate
(per trip, within 100 miles of our 29 USA shipping points) |
| Order Totaling |
Chicago & Seattle |
All other cities above |
All other U.S. cities |
| Up to $400 |
$59 |
$59 |
See Rate Chart Below |
| $401 and above |
$79 |
$169 |
See Rate Chart Below |
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The exact shipping amount for your entire cart will be calculated and displayed
at Checkout. Shipping charges apply per delivery.
In-stock merchandise is usually delivered in about 2-4 weeks.
One to two days prior to delivery, you will receive a call with a 2 to 3-hour
delivery time frame. Saturday delivery may be available for an additional
charge. Sunday delivery is not available.
All furniture is delivered inside the first door of your home. Furniture
descriptions with a symbol include inside delivery, assembly of furniture and
removal of packaging. Delivery service does not include disassembling or
removing old furniture.
If you have items that are not shipping via Local In-Home Delivery (i.e.,
Standard Delivery), additional shipping charges will apply.
Non-Local Delivery
Long Distance
Furniture
Shipping Schedule
(per address, outside of our 29 USA shipping points) |
| Order Totaling |
Include |
| Up to $149.99 |
$40.00 |
| $150 to $299.99 |
$60.00 |
| $300 to $450.99 |
$100.00 |
| $451 to $650.99 |
$175.00 |
| $651 to $800.99 |
$215.00 |
| $801 to $1200.99 |
$250.00 |
| $1201 to $1600.99 |
$300.00 |
| $1601 to $2000.99 |
$350.00 |
| $2001 to $3000.99 |
$450.00 |
| $3001 to $5000.99 |
$550.00 |
| $5001 & above |
Call for quote |
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The exact shipping amount for your entire cart will be calculated and displayed
at Checkout. Shipping charges apply per delivery.
In-stock merchandise is usually delivered between 2-4 weeks.
Two days before delivery, you will receive a call with a 4-hour delivery time
frame. Saturday delivery may be available for an additional charge. Sunday
delivery is not available. Areas considered remote may have limited time frames
available.
All furniture is delivered inside the first door of your home. Furniture
descriptions with a symbol include inside delivery, assembly of furniture and
removal of packaging. Delivery service does not include disassembling or
removing old furniture.
Deliveries to Alaska, Hawaii and U.S. Territories are shipped at international
rates. Please contact us for a quote.
If you feel that you have a better shot of figuring out
Einstein’s General Theory of Relativity, please contact us for
assistance.
Shipping to APO/FPO Addresses
Orders shipped to APO or FPO addresses will ship via Parcel Post.
If you have further questions please call 800.933.9904
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